--- title: Loyalty Program Onboarding & Customer Success | Liquid Barcodes description: Customer success team that guides your loyalty migration, onboarding and optimization so you see value from day one. --- # Dedicated to your success—our team of loyalty experts ## CUSTOMER SUCCESS From onboarding to daily operations. Our Customer Success team provide both capabilities and capacity, acting as an extension of your team. - Dedicated Customer Success Manager - Deep convenience retail expertise - Full suite of loyalty business services [Book a Demo](https://liquidbarcodes.com/demo?hsLang=en) - ![Customer Success Meeting with Customer](https://liquidbarcodes.com/hs-fs/hubfs/7-web/platform/customer-success/lb-web_customer-success_S0010_hero-product_primary_alt-01.png?width=760&name=lb-web_customer-success_S0010_hero-product_primary_alt-01.png) ## Great convenience retailers choose Liquid Barcodes - ![7-Eleven](https://liquidbarcodes.com/hubfs/5-customers/customer-logos/display/customer-logo-display-black-7-eleven.svg) - ![Circle K](https://liquidbarcodes.com/hubfs/5-customers/customer-logos/display/customer-logo-display-black-circle-k.svg) - ![Sunshine Gasoline](https://liquidbarcodes.com/hubfs/5-customers/customer-logos/display/customer-logo-display-black-sunshine.svg) - ![customer-logo-display-black-loop](https://liquidbarcodes.com/hs-fs/hubfs/5-customers/customer-logos/display/customer-logo-display-black-loop.png?width=160&name=customer-logo-display-black-loop.png) - ![Mapco](https://liquidbarcodes.com/hubfs/5-customers/customer-logos/display/customer-logo-display-black-mapco.svg) # Our objective is to unlock your potential From onboarding to daily operations, we provide both capabilities and capacity # The Stages of Customer Success Already before the contract is signed our customer team are involved in your project to ensure the success of your program. Our team will follow your project every step of the way, from strategy and design, to configuration, launch and roll-out. Their only goal is to ensure you succeed. - ## 1 - Onboarding Strategy, planning, design and configuration. - ## 2 - Launch We can deliver and launch in less than six weeks. - ## 3 - Hypercare In the first weeks after launch, your program receive special priority - ## 4 - Support Ticketing system. Paid SLA Option. ![lb-web_customer-success_S0020_stats-with-media_cs-stages_alt-01](https://liquidbarcodes.com/hubfs/7-web/platform/customer-success/lb-web_customer-success_S0020_stats-with-media_cs-stages_alt-01.png) ## Hear it from our customers ![customer-logo-display-black-circle-k](https://liquidbarcodes.com/hubfs/5-customers/customer-logos/display/customer-logo-display-black-circle-k.svg) ❝The day-to-day support of their operations team has been exceptional.❞ Ed van Etten North America Car Wash Director | Circle K ![customer-logo-display-black-sunshine](https://liquidbarcodes.com/hubfs/5-customers/customer-logos/display/customer-logo-display-black-sunshine.svg) ❝What really sets Liquid Barcodes apart is the customer service before and after implementation.❞ Eddy Alvarez Senior Operations Manager | Sunshine Gasoline ![Enmarket](https://liquidbarcodes.com/hs-fs/hubfs/5-customers/customer-logos/display/customer-logo-display-black-enmarket.png?width=160&name=customer-logo-display-black-enmarket.png) ❝Our marketing and car wash teams had a great vision for this product that Liquid Barcodes helped bring to life.❞ Matt Clements President | Enmarket ### CUSTOMER SUCCESS # Business Services ## Get access to a dedicated Customer Success Manager who works closely with your team to help your program perform—month after month. You’ll get an experienced CSM with deep product knowledge and hands-on loyalty and subscription expertise. They’ll review performance, surface insights from your data, and recommend practical actions to improve engagement, retention, and ROI over time. ![Liquid Barcodes Customer Success](https://liquidbarcodes.com/hs-fs/hubfs/7-web/platform/customer-success/lb-web_customer-success_S0030_content-display-1x1_cs-business-services_alt-01.png?width=800&name=lb-web_customer-success_S0030_content-display-1x1_cs-business-services_alt-01.png) ## Explore the platform [View all](https://liquidbarcodes.com/platform?hsLang=en) ### C-Store Loyalty Platform For convenience & fuel retailers [Explore](https://liquidbarcodes.com/platform/loyalty?hsLang=en) ### Subscription Platform For car wash [Explore](https://liquidbarcodes.com/platform/subscription?hsLang=en) ### Mobile App Platform For convenience & fuel retailers [Explore](https://liquidbarcodes.com/platform/apps?hsLang=en) ### Gamification Platform For loyalty & subscription programs [Explore](https://liquidbarcodes.com/platform/gamification?hsLang=en) # Dedicated to your success—our team of loyalty experts ## CUSTOMER SUCCESS From onboarding to daily operations. Our Customer Success team provide both capabilities and capacity, acting as an extension of your team. - Dedicated Customer Success Manager - Deep convenience retail expertise - Full suite of loyalty business services [Book a Demo](https://liquidbarcodes.com/demo?hsLang=en) - ![Customer Meeting](https://liquidbarcodes.com/hs-fs/hubfs/7-web/platform/customer-success/lb-web_customer-success_S0040_hero-product_bottom_alt-01.png?width=760&name=lb-web_customer-success_S0040_hero-product_bottom_alt-01.png)