Dedicated to your success—our team of loyalty experts
CUSTOMER SUCCESS
From onboarding to daily operations. Our Customer Success team provide both capabilities and capacity, acting as an extension of your team.
Dedicated Customer Success Manager
Deep convenience retail expertise
Full suite of loyalty business services
Great convenience retailers choose Liquid Barcodes
The Stages of Customer Success
Already before the contract is signed our customer team are involved in your project to ensure the success of your program. Our team will follow your project every step of the way, from strategy and design, to configuration, launch and roll-out. Their only goal is to ensure you succeed.
1 - Onboarding
Strategy, planning, design and configuration.
2 - Launch
We can deliver and launch in less than six weeks.
3 - Hypercare
In the first weeks after launch, your program receive special priority
4 - Support
Ticketing system. Paid SLA Option.
Hear it from our customers
❝The day-to-day support of their operations team has been exceptional.❞
Ed van Etten
North America Car Wash Director | Circle K
❝What really sets Liquid Barcodes apart is the customer service before and after implementation.❞
Eddy Alvarez
Senior Operations Manager | Sunshine Gasoline
❝Our marketing and car wash teams had a great vision for this product that Liquid Barcodes helped bring to life.❞
Matt Clements
President | Enmarket
CUSTOMER SUCCESS
Business Services
Get access to a dedicated Customer Success Manager who works closely with your team to help your program perform—month after month.
You’ll get an experienced CSM with deep product knowledge and hands-on loyalty and subscription expertise. They’ll review performance, surface insights from your data, and recommend practical actions to improve engagement, retention, and ROI over time.
Dedicated to your success—our team of loyalty experts
CUSTOMER SUCCESS
From onboarding to daily operations. Our Customer Success team provide both capabilities and capacity, acting as an extension of your team.
Dedicated Customer Success Manager
Deep convenience retail expertise
Full suite of loyalty business services