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The Convenience Retail Loyalty Playbook

Practical strategies to drive repeat visits, long-term customer value and program excellence.

Playbook Chapters

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The Convenience Retail Loyalty Playbook – Chapter 1: Introduction

The Convenience Retail Loyalty Playbook – Chapter 1: Introduction

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The Convenience Retail Loyalty Playbook – Chapter 2: Customer Connection Cycle

The Convenience Retail Loyalty Playbook – Chapter 2: Customer Connection Cycle

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The Convenience Retail Loyalty Playbook – Chapter 3: How to Wow – Part 1

The Convenience Retail Loyalty Playbook – Chapter 3: How to Wow – Part 1

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The Convenience Retail Loyalty Playbook – Chapter 3: How to Wow – Part 2

The Convenience Retail Loyalty Playbook – Chapter 3: How to Wow – Part 2

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The Convenience Retail Loyalty Playbook – Chapter 4: Recruiting Members

The Convenience Retail Loyalty Playbook – Chapter 4: Recruiting Members

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The Convenience Retail Loyalty Playbook – Chapter 5: Engaging Your Members

The Convenience Retail Loyalty Playbook – Chapter 5: Engaging Your Members

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