Loop Neighborhood is one of the most tech-forward convenience retailers in the U.S. and recently upgraded its mobile app to add car wash subscription.

Loop Neighborhood operates more than 90 locations throughout California in the Bay Area, Sacramento, and Southern California.

The Challenge

Loop already offered a beverage subscription to its customers and realized the benefits of such a program for car washing. The goal is clear: to provide customers with a frictionless and contactless car care solution, setting Loop apart as a leader among the world’s top convenience retailers.

The Solution

In partnership with Liquid Barcodes, the Loop Neighborhood mobile app includes car wash subscription, a fun, engaging game and loyalty program, and exclusive member offers.

Subscription car wash programs are revenue drivers for convenience stores and fueling stations around the globe. Ensuring the process is convenient and cost-effective for customers increases traffic and drives in-store sales.

Key Features Include:

• Car Wash Supscription Program
  

  Customers subscribe to the subscription car wash program via the state-of-the-art Loop Market mobile app powered by Liquid Barcodes. Customers can select from several car wash subscription packages, add-ons, or one-time washes for a contactless car wash experience.

• Frequent Promotions
  Loop is very active on social media, promoting the new app and its features. Loop also actively promotes the app and car wash subscription program on its website, linking to the Apple and Google Play stores. And, in-store signage and floor stickers promote the program, too!
  
  
  
  

About Loop Neighborhood Markets

Loop is the all-in-one convenience store and marketplace. Their goal is simple—they want to redefine the convenience retail store by offering exceptional items good  for you items; offer excellent customer service and a fantastic experience from the moment of store entry.

At Loop, they strive to provide their customers with everything from a wide variety of fresh foods to daily grocery items which meet their needs and seating areas which give them the opportunity to relax.

They take pride in supporting healthy lifestyles by carrying organic, natural, and gluten free products, so customers can feel good about eating on-the-go! 

Loop is proud to be recognized for their thoughtfully crafted stores and to be highlighted for things like their centrally placed counter, great lighting, and welcoming atmosphere. They’ve been named to CSP’s Best Store Design list in the upscale category and have been highlighted by numerous industry publications detailing their  concept and the people behind it.

They opened our their first Loop store in Santa Clara in June 2013 and now expanded to 50+ locations throughout the Bay Area, Sacramento and Southern California.