R-kioski, a prominent convenience retailer in Finland, has a loyalty app promoting stamp cards, rewards, and digital coupons for B2B customers to reward clients, customers, employees. R-kioski has nearly 350 stores and is part of the expansive Reitan Retail in the Nordic and Baltic regions.

R-kioski is part of the Reitan Retail which has a network of more than 2,000 stores across Norway, Sweden, Denmark, Finland, Lithuania, Latvia and Estonia. R-kioski is a retail chain with nationwide coverage typically at high-traffic locations such as metros, train stations, airports and at shopping malls, but also in smaller cities. The convenience stores provide coffee, bakery, freshly made sandwiches and wraps, hot dogs, yogurts, bars and nuts, cold beverage, ice-cream and much more.

The Challenge

R-Kioski sought to modernize its loyalty program across a large store network by transitioning to a digital-first rewards platform. The retailer aimed to:

• Increase customer retention through personalized offers.
• Simplify loyalty participation with mobile access.
• Drive repeat visits through gamification and digital rewards.
  
  

The Solution

R-Kioski leveraged Liquid Barcodes’ loyalty platform to launch a digital rewards program that combines stamp cards, coupons, and personalized offers within a mobile experience.

Key Features Include:

• Digital Stamp Cards — Customers earn and redeem stamps directly from their mobile device.
• Personalized Offers & Coupons — Targeted promotions tailored to customer behavior.
• Gamification — Interactive features that encourage frequent engagement.
• Store Locator — Convenient locator to find stores throughout Finland.
• B2B Coupon Program — R-kioski offers a wide selection of different coupons and open gift certificates to both businesses and consumers. 

About R-kioski Finland

R-kioski is an entrepreneur-driven convenience chain that offers its customers food and drink as well as important everyday products and services, quickly and conveniently, when and where the customer wants them. R-kioski is part of the Reitan Convenience company, which belongs to REITAN AS, and has nationwide coverage with approximately 330 stores. R-kioski's brand awareness is 99%. 

Reitan Convenience AS is a leading convenience chain, enabling successful operations for 12,000 people in 7 markets, driving the transformation towards the convenience store of the future. We serve customers in approximately 2,000 stores in the Nordic and Baltic markets with approximately one million daily shopping transactions. 

Reitan Convenience includes R-kioski in Finland, Narvesen in Norway, Latvia and Lithuania, Pressbyrån in Sweden, 7-Eleven in Norway, Sweden and Denmark, Uno-X 7-Eleven in Norway and Denmark, R- kiosk in Estonia, Lietuvos Spauda in Lithuania , Caffeine cafes in Latvia, Estonia, Lithuania, Norway and Denmark and Northland cafes in Norway. Reitan Convenience is a market leader in each of its operating countries. 

Learn more at r-kioski.fn.